Shipping policy
We aim to deliver your orders safely and as quickly as possible.
Processing Time
All orders are processed within 1 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Estimated delivery time is 5 business days from the date of dispatch, depending on your location within the UAE or international shipping destination (if applicable).
Please note that delivery times may vary due to:
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Courier delays
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Public holidays
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Customs clearance (for international orders)
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High order volume periods
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
Shipping Charges
Shipping fees (if applicable) will be calculated at checkout or informed at the time of purchase.
Delayed Deliveries
While we work with reliable delivery partners, occasional delays may occur. If your order is delayed beyond the estimated timeframe, please contact us at:
We will assist you in tracking and resolving the issue.
Incorrect Address
Please ensure that your shipping address is correct at the time of order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If you want, I can also combine:
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Shipping + Return + Refund + Privacy policy into one full website legal page
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or make it more “premium brand tone” for galaxyy toys
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or format it for Shopify/Amazon listing pages.